Frequently Asked Questions

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  • What is the difference between a metal bathtub and an acrylic bathtub in terms of daily use? I mean any possible scratches, cleaning, chips, durability…

    Koło acrylic bathtubs and shower trays are made of top quality sanitary grade acrylic, which ensures smoothness of their surface, lasting gloss and resistance to the adverse effects of hot and cold water. In acrylic bathtubs the fixed bath temperature is maintained longer and the bathtub is nice and warm to touch. Acrylic bathtubs are resistant to scratching, and in case of damage they can be repaired with a repair kit. Acrylic surface is easy to clean

  • How to repair a toilet cistern? There is a large amount of water running down the toilet bowl and I don’t know how to fix it.

    The reason for such a situation can be a damaged filling valve (it does not hold water) or a worn-out gasket on the outlet valve. For a start, the fittings can be cleaned from residues accumulating in the toilet cistern under running water. If the water keeps leaking, the valves can be replaced with new ones.
    Fittings in toilet cisterns come with a two-year warranty. If less than 2 years passed from the date of purchase, it is recommended to file a complaint.

  • I damaged a part of the shower cabin by accident. Is it possible to purchase a part of the cabin separately, the door in particular?

    In the case of a shower cabin it is possible to buy the door part (the movable element) or the fixed part (the element fixed to the wall), as well as pulleys and gaskets.
    Please order replacement parts through your plumber. If you have questions about replacement parts, you can contact our customer service which will be happy to assist you. 

     

  • Can the installation module (wall-hung toilet bowl with a concealed toilet cistern) be screwed on to a drywall?

    An in-wall installation module for light construction should be mounted to a hard wall. Mounting on a plasterboard wall is possible solely once the wall is reinforced, for example with aluminium profiles

  • Can a water massage bathtub be encased in tiles?

    A water massage bathtub can be encased in tiles, if easy access is provided to the outlet and the devices under the bathtub.  The so-called “inspection tile” can be left in the panelling or it can be constructed in a way allowing removal of the bathtub from the top. Care should also be taken for proper ventilation to be ensured under the bathtub

  • I would like to install an acrylic bathtub in my bathroom, is it a good choice?

    Certainly - modern acrylic bathtubs provide many arrangement possibilities. Koło acrylic bathtubs are made of top quality sanitary grade acrylic, which ensures smoothness of their surface, lasting gloss and resistance to the adverse effects of hot and cold water. Acrylic products do not fade and are additionally reinforced with  glass fibre. In acrylic bathtubs the fixed bath temperature is maintained longer and the surface of the bathtub is nice and warm to touch. Sanitary acrylic is sound-absorbent and in case of damage the bath can be repaired without difficulty. An acrylic surface is also easy to clean

  • What is the best for cleaning acrylic bathtubs and shower cabins with acrylic shower trays?

    For daily maintenance of acrylic wares we recommend using mild cleaning products in liquid or gel form. Cleaning agents containing abrasive elements in powder or cream form should not be used. Shower cabins should be cleaned with a soft cloth and mild cleaning agents. Aerosol liquid descaling agents can be used periodically. Limescale can also be removed with the use of warm water with vinegar or citric acid.

  • What is the best for cleaning ceramics with the Reflex Koło surface?

    In order to keep products with the Reflex Koło surface clean you should use mild cleaning products in liquid or gel form and a soft cloth. Cleaning agents in powder or cream form should be avoided, as they can scratch the surface. Descaling agents can be used periodically

  • What is the best for cleaning ceramics with the Reflex Koło surface?

    In order to keep products with the Reflex Koło surface clean you should use mild cleaning products in liquid or gel form and a soft cloth. Cleaning agents in powder or cream form should be avoided, as they can scratch the surface. Descaling agents can be used periodically

  • How to correctly install sliding door in a bathroom?

    Installation of a niche shower door consists in fixing profiles to the wall. A wall built with luxfer tiles should therefore be finished with a hard, solid wall.
    Koło niche doors have the standard widths of 80, 90, 100 and 120 cm. These include sliding doors, doors folding inwards and pivot doors (consisting of one or two elements). You can check out the full range here.

  • How to set up a compact toilet?

    A compact toilet does not have to be located very close to the wall. The toilet cistern is stably mounted on the toilet bowl, but please remember not to lean on the toilet cistern.